Since 2015

Baks Technology Services

Baks Technology Services supports its clients in the technological development of their businesses. This close, efficient and simple partnership has been adapted over time to the needs of a constantly evolving industry.

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About us

Baks Technology

Since 2015, Baks Technology Services has supported its clients in the technological development of their businesses. This close, efficient and simple partnership has been adapted over time to the needs of a constantly evolving industry.

As a partner of the leading international manufacturers (DELL EMC, HP, HPE, LENOVO, APC…), Baks Technology Services has added new products and services that cover all of its clients' day-to-day operational needs.

Our services

Services

Artificial intelligence

AI services for your business

We bring artificial intelligence to the heart of your processes: automations, chatbots, intelligent agents and data analytics, deployed securely on your own infrastructure or in the cloud.

  • Process automation

    Eliminate repetitive tasks: data entry, email processing, report generation and synchronization between your applications (ERP, CRM, email).

    • Workflows
    • RPA
    • API integrations
  • Chatbots & virtual assistants

    Conversational assistants available 24/7 on your website, WhatsApp or Teams, able to answer your customers and employees in several languages.

    • Website
    • WhatsApp
    • Teams
  • AI agents

    Agents that carry out tasks end to end — lead qualification, first-level support, order tracking — using the tools you already have.

    • Support
    • Sales
    • Operations
  • Intelligent document processing

    Automatic data extraction from your invoices, purchase orders, contracts and forms, with filing, validation and export to your business software.

    • OCR
    • Invoices
    • Contracts
  • Assistant for your data

    Query your internal documents, procedures and knowledge bases in plain language, with cited answers and role-based access control.

    • Knowledge base
    • Search
    • Security
  • Data analytics & forecasting

    Smart dashboards, sales and inventory forecasting, anomaly detection: turn your data into faster, better-informed decisions.

    • BI
    • Forecasting
    • Reporting
  1. 01

    Audit & use cases

    We identify the processes where AI delivers quick, measurable gains.

  2. 02

    Prototype

    A first version tested on your real data within a few weeks.

  3. 03

    Integration

    Secure deployment connected to your tools: ERP, CRM, email, Microsoft 365.

  4. 04

    Training & support

    Hands-on support for your teams and continuous performance improvement.

Have an automation or chatbot project in mind? Let's talk.

Discuss your AI project
Ahmed El Bakkali, Founder & President of Baks Technology Services
A word from the President

A team of professionals at your service

Today, technology is the key to business growth. But it is also complex, constantly evolving, and takes time to apply well.

That is why I founded Baks Technology Services in 2015: to give every business a team of experienced professionals focused on applying technology to improve its processes and productivity. So that you can devote yourself fully to running your business, entrusting your technology to a solid and reliable partner.

Our ambition is to support you every day and be part of your business journey, always offering innovative, tailored solutions, whatever your size. Thank you for your trust.

Ahmed El Bakkali Founder & President, Baks Technology Services

We support businesses in their technological development

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Our solutions

For technology that is always available and hassle-free, delegate its management to experts with support solutions that let you focus solely on your core business.

Adopt the solutions that will get your technology up and running, and keep it adapting.

Custom configuration

Custom configuration

Baks Technology Services lets you customize your IT equipment (desktops, laptops, workstations, servers, storage arrays…) to your needs, and our advisors will help you optimize performance at a lower cost.

Exclusive products

Exclusive products

We don't limit ourselves to standard market products: we offer innovative products adapted to our clients' usage & business (industrial computers, rugged laptops and tablets, all-in-one computers, custom accessories, made-to-order OEM products…).

Managed IT services

Managed IT services

Looking for a professional IT solution? Our Microsoft, VMware and Citrix certified experts are here to help. We offer on-site support through multi-year service contracts with guaranteed results (fully managed IT).

A single point of contact

Baks Technology gives you a single point of contact for all your needs (IT, office equipment, printing, office furniture…). Get the best support in digitalizing your organization's processes.

Customer first

Customer first

We take great pride in the transformative value our clients recognize in our work. We live and breathe our clients' businesses and strive to help them thrive. Our philosophy requires us to be agile, flexible and highly responsive.

Curious

Curious

We reinvent digital technologies that have a profound effect on people's lives and work. We explore, analyze and imagine solutions. We look to the future with a constant focus on innovation.

Authentic

Authentic

We are honest about the expectations we set. We act with integrity. We trust one another.

Believers in people

Believers in people

We believe in kindness, dignity, respect and people's well-being. Our diverse perspectives are vital strengths for growth.

Our partners

DELL EMC
HP
LENOVO
APC
MICROSOFT
VMWARE
CITRIX
INTEL

Contact us